FAQ

Can I visit my block?

Yes. You are more than welcome to visit your site, however you need to be accompanied by a Site Supervisor.

Due to occupational health and safety requirements, you are not able to visit your site throughout construction unsupervised.

How long does it take to build?

The Building process is dependent on an number of factors. Such as design selection, finance and council regulations.

There are several steps that are needed prior to the building stage.

Finalising your design and selections.
Receiving unconditional finance.
Meeting council regulations and energy requirements.

Gathering full engineer plans for the build.
The time frame varies for each build, however your Sales manager can confirm a time frame for you.

Can I alter a design?

Creative Homes Hobart have over 90 designs for you to choose from. All floor plans are flexible and open to change.

We also have an in house designer should you wish to create your very own floor plan.

I want to build a new home, where do I start

You start by arranging a no obligation appointment with our sales manager. Our sales manager will be able to help you with House & Land Packages, choosing your design and pricing.

When do I start paying?

After you have selected your design and land, we require an initial payment for us to undertake your Soil & Contour survey.

After you have agreed upon your contracted price and signed you are required to pay a Balance of Deposit, which is 5% of your contract price.

What does a 6 star energy rating mean?

Most of our homes comply with 6-star energy efficiency. However, due to structural changes that our customers make, sometimes they no longer comply and other items need to be included such as double-glazing on windows, insulation and special doors to ensure your home complies with a 6-star rating.

Do you cater for Feng Shui in your homes?

We often receive requests for design changes that encompass feng shui principles. Please speak to your sales consultant who will discuss what’s possible with your chosen home design.

What are “standard inclusions” ?

Standard inclusions are fixtures and features that are included in the price of your new home. Any of these items can be upgraded to meet your lifestyle and budget. These upgrades can be chosen and ordered at your Studio C appointment.

Do you build “smart homes” ?

You will have the option of upgrading your home to be more energy efficient, or have pre-wiring done for your future home theatre system. These upgrades are available to you during your customisation phase.

Who are my key contacts in the building process?

Pre-site

Your key contacts throughout the pre-site process (before your home starts being built) will be:

Sales Manager: who will work with you to find the right home for your lifestyle and budget and is your main point of contact throughout the pre-site journey of your new home. They will conduct the preliminary (tender) contract as well as the formal building contract appointment with you.

Colour Selections Consultant: at your StudioC appointment you will select your internal and external colours and fixtures, light fittings, power points and multi-media options, with our experienced home décor consultant to ensure your new home will achieve the look you want to achieve who will work through your light fittings, power points, multi-media and security options.
On-site

Your key contacts throughout the on-site process (when your home is being built) will be:

Construction Manager: who will update you regularly on the progress of your home and assist in answering any questions you may have along the way.

Building Support Coordinator: will work in conjunction with the construction manager to answer any questions you may have throughout the build process.

 

Why can’t construction of my newhome begin as soon as i sign my building contract?

Generally we are waiting on items such as your finance approval (which can take up to 30 days) and town planning (which in inner urban areas can take a few months to be finalised). Our aim is to get you into your home as soon as possible, so rest assured we are working hard to make this period of time as short as possible. If you have any queries during the process please feel free to contact us.

What is an Easement?

An easement is a section of land registered on your property title which gives someone the right to use that land for a specific purpose (such as council access to sewage and storm water pipes.) We cannot build any permanent structures on an easement. Your final slab design may also be affected by any easements on your property or your neighbour’s property.

Do you cater for Religious beliefs?

We try to work with our customers’ religious traditions; however, it may vary on a case-by-case basis depending on what is required.

What is Double Glazing?

Double-glazing consists of two glass panels approximately 3-4mm thick with a 10mm gap between them. This is generally used for energy efficiency and noise reduction.

 

What is brick veneer?

Brick veneer is a brick wall with timber frame and plaster walls. This is the normal construction method.

Does Creative Homes apply for my first home grant?

Unfortunately, we are unable to apply for your First Home Owner Grant. Your bank will be able to assist with your application.

What is a Conveyancer?

Your property investment is possibly the most important investment you’ll ever make, so you must be confident in your ability to understand the legal conveyancing process. A conveyancer or legal practitioner is a professional who specialises in this area and can assist with buying, selling, transferring, refinancing, subdividing and other legal matters in relation to property transfers. All conveyancers must be licensed and hold professional indemnity insurance.

What are your office hours?

Our office hours are between 8.30am and 5.00pm, Monday to Friday.

What is a soil test and Contour Survey?

Creative Homes will undertake a soil test and contour survey to help gauge the soil and design the right foundations. The contour survey is a scale drawing of your home site showing the fall of the land, service connection points, easements and any pre-existing features.

Does Creative Homes handle the council application and approval process?

Yes. Our specialist team will work for you in organising all planning approvals, engineering plans, building surveyor certificates and full building and plumbing permits to get you through to construction stage.

Reset password

Enter your email address and we will send you a link to change your password.

Get started with your account

to save your favourite homes and more

Sign up with email

Get started with your account

to save your favourite homes and more

By clicking the «SIGN UP» button you agree to the Terms of Use and Privacy Policy
Powered by Estatik